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Terms and Conditions

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Sales rules

  1. General provisions
    1. These Sales rules (hereinafter referred to as the Rules) is a legally binding document, which establishes the rights, obligations and responsibilities of the Buyer and the Seller when purchasing goods in the online store sekluva.lt (hereinafter – the E-Shop).
  2. The moment when the Sales contract is concluded
    1. The contract between the Buyer and the Seller is deemed concluded and begins to take effect on the moment when the Buyer, having formed the shopping cart in the E-Shop and stated the delivery address, chosen the payment method and acquainted itself with the Rules, presses the button “Order”, and it stays valid until the final delivery of the goods.
    2. Every contract concluded between the Buyer and the Seller is saved in the E-Shop.
  3. Rights of the Buyer
    1. The Buyer has the right to buy seeds in the E-Shop in accordance to these Rules and the laws of the Republic of Lithuania.
    2. The Buyer has the right to withdraw from the Sales contract concluded with the Seller for the goods in the E-Shop (with the exception stated in paragraph 3.3 of these Rules) by notifying the Seller via email pagalba@sekluva.lt in 14 days after the goods are delivered.
    3. The Buyer’s right to refuse the Sales contract concluded with the Seller for the goods in the E-Shop is not applied to contracts for packaged goods, which are unsuitable for return due to the damaged original packaging and/or changed individual physical features.
  4. Obligations of the buyer
    1. The Buyer, having selected the payment method, must pay for the goods and shipping, make any other payments (if these are specified when concluding the contract), and accept the ordered goods.
    2. If the details stated in the registration form of the Buyer change, the Buyer must immediately update them and notify the Seller via email: pagalba@sekluva.lt.
    3. The Buyer must comply with the requirements set by other legal acts of the Republic of Lithuania.
  5. Rights of the Seller
    1. If the Buyer attempts to harm the stable operation of the E-Shop, the Seller has the right to restrict and/or suspend the Buyer from using the E-Shop.
    2. The Seller can, under severe circumstances, temporarily or completely stop the operation of the E-Shop without notifying the Buyer in advance.
    3. The Seller can unilaterally amend the terms of these Rules.
  6. Obligations of the Seller
    1. To provide all necessary conditions for the Buyer to properly use the services of the E-Shop.
    2. To deliver the ordered goods to the address stated by the Buyer in the agreed delivery time.
    3. If the Seller, under severe circumstances, cannot deliver the goods ordered by the Buyer, it undertakes to offer goods to the Buyer that correspond to the value of the ordered goods, and if the Buyer refuses to accept the offered goods, to refund the money paid by the Buyer in 5 (five) working days.
  7. Delivery of goods
    1. The goods are delivered by an authorized representative of the Seller.
    2. We are not liable for late delivery or non-delivery, if the stated address was incomplete or incorrect, the order did not contain a phone number of the recipient.
    3. We don’t send aerosols, home perfumes and chemical preparations internationally.
    4. The delivery time may change during the holiday period or because of the quarantine announced in the country.
    5. At the moment of delivery, the Buyer must examine the condition of the shipment with the representative of the Seller, who delivered the goods, and sign the delivery document. A signed delivery document confirms that the goods were delivered in suitable condition, and that there is no damage, which would not be attributable to factory defects.
    6. If the shipment is damaged, the Buyer must not accept it. If this is the case, the representative of the Seller and the Buyer fill out the damaged package document by stating the deficiencies.
  8. Payment for goods
    1. Prices of goods and services in the online shop and the order are indicated in EUR with VAT included. If you are based in non EU country we will count your total order amount without VAT and you can be charged import VAT when goods will enter your country. Please note: the recipient of the goods is responsible for paying tax imposed by the government of their country.
    2. The Buyer pays for the goods:
      1. Through online banking – the online banking system used by the Buyer and the paysera.lt (UAB Paysera LT) payment system. Using this payment method, the payment form is automatically generated for the order in the banking system used by the Buyer. The corresponding bank is liable for the data safety in this case, as all financial transactions are made in the online banking system of the bank.
      2. The Buyer can make payment through PayPal also.
  9. Reimbursements
    1. The Buyer has the right to withdraw from the sales agreement within 14 (fourteen) days without stating a reason by notifying the Seller via email pagalba@sekluva.lt. The Buyer cannot exercise this right in the circumstances stated in paragraph 3.3 of these Rules. The Seller sends confirmation of receiving the notice immediately after receiving it. The Buyer must ensure, at its own expense, that the returned goods will reach the Seller (deliver to UAB Sekluva, address: Vilniaus st. 37, LT-21376, Vievis, Elektrenai district, Lithuania). The Seller evaluates the quality of the goods upon receiving them, makes a decision, and notifies the Buyer about it. The payment is reimbursed to the Buyer in 14 (fourteen) calendar days after receiving the notice from the Buyer, but if the goods are not returned to the Seller, the reimbursement period is calculated from the day when the goods are returned to the Seller.
  10. Responsibility of the Buyer
    1. The Buyer is fully responsible for providing accurate personal data. If the Buyer does not provide accurate personal data, the Seller is not liable for the consequences arising therefrom and acquires the right to demand a compensation for direct losses suffered.
    2. The Buyer is responsible for the actions it takes when using this E-Shop.
    3. A registered Buyer is responsible for transferring its login data to third persons. If a third person, logged into the E-Shop with the login data of the Buyer, is using the services of the E-Shop sekluva.lt, the Seller believes this person to be the Buyer.
  11. Responsibility of the Seller
    1. The Seller is not liable in cases when losses are suffered because the Buyer had not acquainted itself with these Rules by ignoring the recommendations of the Seller and its own obligations, even though the opportunity to do so was provided.
    2. If the E-Shop of the Seller contains links to websites of other entities, organizations or persons, the Seller is not responsible for its operation and information contained therein. The Seller does not manage, control or represent those companies or persons.
  12. Sending information
    1. The Seller sends all messages to the email address specified in the Buyer’s order form.
    2. The Buyer sends all messages and inquiries to the Seller by using the contacts specified in the E-Shop:
  13. Protection of personal data
    1. Any information related to personal data is subject to the data protection policy of the Seller (stated in the Personal data management rules of the Seller), which is regulated by corresponding laws of the Republic of Lithuania, and which is enforced in accordance to the recommendations of the State Data Protection Inspectorate.
    2. The Seller does not share (except in accordance to the procedures set by the laws of the Republic of Lithuania) the personal data of the Buyer to third parties, except for the persons contributing to the successful fulfilment of the order (e.g. the representatives of the Seller – the courier service).
  14. Final provisions
    1. Distribution of information of the E-Shop without a written consent of the Seller is prohibited.
    2. The laws of the Republic of Lithuania are applied to these rules.
    3. Any disputes arising from exercising these rules are settled through negotiation. If no agreement is possible, disputes are settled through the procedures set by the laws of the Republic of Lithuania.

Personal data management rules

  1. General provisions
    1. These personal data protection rules (hereinafter – the Rules) regulate the basic principles and processes used to manage the personal data of the Buyers by the holder of personal data and operator of the E-Shop sekluva.lt, UAB Sekluva, company code 181526226, for the collection, management and protection of personal data.
    2. These Rules are established on the basis of the Personal data protection law of the Republic of Lithuania and other legal acts regulating the collection, management and protection of personal data.
  2. Basic terminology
    1. Data Manager – UAB Sekluva, a company based in Vilniaus g. 37, LT-21376 Vievis, the Republic of Lithuania, company code 181526226, VAT code LT815262219, email info@sekluva.lt, tel. No 8 528 270 17, registered as a data manager in the Personal data manager Register.
    2. Data Subject – the Buyer – an acting natural or legal person, who has registered or bought goods in the E-Shop sekluva.lt
    3. Management of personal data – any actions performed with a person’s data: collecting, recording, storing, protecting, classifying, grouping, combining, amending (supplementing or correcting), providing, publishing, using, logical and/or arithmetic operations, search, spread, deletion or any other action or set of actions.
    4. Automatic method – actions that are fully or partially performed by automatic means.
    5. Data Recipient – a legal or natural person, who receives personal data. Data recipients must be registered in the State Data Protection Inspectorate of the Republic of Lithuania.
  3. Management of personal data
    1. The Data Manager confirms that personal data are collected for commercial purposes and are managed fairly, legally, accurately, and with respect for the principle of the right to privacy. The aims of the management of personal data are legal, but determined before the data is collected.
    2. The Data Subject must provide detailed and accurate personal data during the purchase. The Buyer agrees that the data indicated by it would be managed with the aims of data collection and usage. The Data Subject has the right to familiarize itself with the managed data, to alter and/or update the data.
    3. The Data Manager manages these personal data of the Data Subjects for the aim stated in paragraph 3.1 of the Rules:
      1. name;
      2. surname;
      3. email address;
      4. phone number;
      5. address (for the delivery);
      6. IP address;
      7. goods/services payment data (bank account number);
      8. purchase history of the Buyer.
    4. Personal data are managed by using an automatic method through the personal data management means set up at the Data Manager.
    5. The Data Manager respects the right to privacy of every Data Subject. The personal data of the Buyer (name, surname, email address, phone number, address, and other information specified in the E-Shop registration form, and listed in paragraph 3.3 of the Rules) are collected and managed with the aim to:
      1. process the Buyer’s orders;
      2. issue financial documents;
      3. settle matters related to the presentation and delivery of goods;
      4. carry out other contractual obligations.
    6. The Data Manager can use data not related directly to the Buyer, i.e. data about purchased goods. Such data will be collected and managed in way that prevents revealing the identity of the Data Subject or other personal data which could be used to identify a person.
    7. Employees performing personal data management functions must appropriately protect documents and data storages, and avoid making any unnecessary copies of the data to prevent any accidental or illegal destruction, amendment or reveal of personal data. Administrative documents containing personal data must be destroyed in such a way that those documents could not be recreated or their content could not be identified.
    8. The protection of personal data is organized, ensured and executed by the general manager of the company or an appointed employee.
    9. Personal data are managed by using safe organizational and technical means, which protect these data from accidental or illegal destruction, amendment, reveal or other illegal actions.
  4. The implementation of the rights of the Data Subject
    1. The Data Subject has the right to receive information on what sources were used and which personal data were collected, the aims towards which data are managed, and to whom data are provided, by providing a document used for identification purposes. The opportunity to assess the personal data is provided after submitting a written request for the assessment of personal data to the Data Manager via email.
    2. The Data Manager, having received an inquiry from the Data Subject about the management of personal data, responds by stating whether personal data related to it are managed, and provides the data requested to the Data Subject no later than 30 calendar days after the day when the Data Subject sent the request. On the request of the Data Subject, such data are sent to the specified email address.
    3. The Data Subject receives the opportunity to amend, destroy one’s own personal data or to stop the data management activities, after presenting the Data Manager with a written request via fax, email or a verbal request, if the Data Subject can be identified. The Data Manger immediately checks the personal data after receiving this request, and immediately amends incorrect, imprecise or false data on request from the Data Subject.
    4. The Data Manager immediately notifies the Data Subject about the performed or unperformed amendmend, destruction of personal data.
    5. The Data Manager also ensures all other rights, guarantees and interests of personal data subjects, guaranteed by the laws of the Republic of Lithuania.
  5. Data on site visits
    1. During a visit to the website, these data can be collected: the IP address of the computer, phone or other device used to browse the internet, its geographic location, browser type, source of the visit, the time and duration of the visit, data about which and how many pages were viewed. These data allow the website to adjust the content of the site to the browser of the visitor and provides statistical information about the website’s visitors. These data are not used and cannot be used to identify a visitor.
    2. Cookies can be used in the site. Cookies can be saved on the computer or other device of the visitor. Cookies can be used to manage the website, and also to determine when the site is being visited by the same visitor, to individualize the content of the site. The Buyer can refuse to use cookies at any time: most internet browsers provide the opportunity to prevent the use of cookies, but this can impede the use of the website.
  6. Transfer of personal data
    1. Personal data can be transferred only to those Data Recipients, which have entered a contract with the Company for the delivery of goods, and which ensure adequate protection of personal data.
    2. Personal data can also be transferred to third persons in accordance to the conditions and procedures set by the laws and other legal acts of the Republic of Lithuania.
  7. Duration of personal data management
    1. The Data Manager manages personal data for 5 years after the last purchase. This period is renewed after making another purchase.
    2. When the data protection period ends, the personal data of the Data Subject are destroyed in accordance to the procedures set by the legal acts.
  8. Validity and amendment of the Rules
    1. The Data Manger has the right to partially or fully amend these Rules by announcing the change on the website sekluva.lt.
    2. Rule appendices or amendments come into force on the day they are announced on the website.
    3. If the Data Subject does not comply with the new version of the Rules, it has the right to refuse it by a written request. If afterwards the Data Subject continues using the services of the Data Manager, it is considered that the Data Subject agrees with the new version of the Rules.
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